Ever called a large organisation and they’ve offered to call you back at a time that suits you?

Virtual Hold’s innovative approach has evolved to help organizations not only eliminate customer wait times but also creates a positive first impression of the brand and improves customer interactions, operational efficiencies and revenue opportunities.

Deployed seamlessly within any single or multivendor environment, VHT’s virtual queuing (Callback) and customer outcome management software (Navigator) are designed to empower customers, agents and brands.