HeadsetConnection was recently appointed to provide wireless units to all office staff for a large medical practice with numerous sites spread across Sydney.

Some of the office administration staff had actually created “foam pads” around their handsets so they could hold the phone between the neck and ear and write at the same time. It wasn’t until a one of the senior administrators started having issues with neck pain, that they looked at their options.

HeadsetConnection visited each of the sites and assessed their needs. To ensure a simple rollout, a standard wireless device was agreed and these devices will now be automatically added to any new staff members that join. The result has been not only happier and healthier administrative staff, but also less likelihood of future OH & S claims or employees with pain issues.

The Ergonomic benefits are obvious!

The choice of units, wireless, whilst slightly costlier means the staff can move around the practices and even take and hang-up calls.

Jan from the practice said “this has put a smile on my face. I no longer have to scrunch up my shoulders to hold a phone whilst typing patient notes.
And as an aside I have more time on my hands because I can go get the file without putting the phone down. I no longer get the stress headaches as I had before”
Many many thanks